Frequently Asked Questions
Q: Were any Theraflu products affected by the recent recall of acetaminophen products?
A: No. Theraflu products are not affected by the recent recall of acetaminophen products.
Novartis Consumer Health is aware that Perrigo Company has initiated a voluntary, nationwide product recall of approximately 11 million bottles of private label acetaminophen 500mg caplets.
Acetaminophen is a key ingredient in Theraflu and Novartis Consumer Health wants to assure customers and consumers that our products are not affected by this recall. Theraflu is safe and effective when used as directed and is manufactured with the highest quality control standards.
If you have any questions about what products this recall affects, please visit http://www.fda.gov/bbs/topics/NEWS/2006/NEW01507.html
Q: Is there anyone who can't take Theraflu®?
A: Yes. Don't use Theraflu if you are now taking a prescription monoamine oxidase inhibitor (MAOI) (certain drugs for depression, psychiatric, or emotional conditions, or Parkinson's disease), or for 2 weeks after stopping the MAOI drug. If you do not know if your prescription drug contains an MAOI, ask a doctor or pharmacist before taking this product.
Q: I'm taking another product which contains acetaminophen. Can I also take Theraflu?
A: No. Do not use Theraflu® with any other product containing acetaminophen.
Q: My symptoms don't seem to be going away. When should I call a doctor?
A: See the symptom chart below. Discontinue use of Theraflu and consult a doctor if:
- pain, cough, or nasal congestion gets worse or lasts more than 7 days
- fever gets worse and lasts more than 3 days
- sore throat is severe, lasts for more than 2 days, is accompanied or followed by fever, headache, rash, nausea or vomiting.
- cough comes back or occurs with rash or headache that lasts. These could be signs of a serious condition.
In addition, you should discontinue use and consult a doctor if:
- you get nervous, dizziness or sleepless
- redness or swelling is present
- new symptoms occur
Q: I'm going to be drinking alcohol. Is it OK to take Theraflu?
A: If you consume 3 or more alcoholic drinks every day, ask your doctor whether you should take acetaminophen or other pain relievers/ fever reducers. Acetaminophen may cause liver damage.
Q: I took more than the recommended dose! What should I do?
A: Taking more than the recommended dose can cause serious health problems, including serious liver damage. In case of an overdose, get medical help or contact a Poison Control Center right away. Quick medical attention is critical for adults as well as for children even if you don't notice any signs or symptoms.
